How to order a bike online?

1. Ordering a bike online 

You can find the list of online stores here

Place an order here (available only in Finnish at the moment). Contact us by email at info@gobybike.fi for support in English. The total price of the bike package also includes the delivery costs of the bike. Many of the EU area online stores show the price with the Finnish VAT. It should, however, still be noted that some international online stores show the price with a different VAT (e.g. VAT in Germany is 19%). As we pay the Finnish VAT for the bikes, the price might differ from the price shown at the online store. Please contact us if your preferred bike store is not on the list in the online order form and we will sort this out. 

2. Order confirmation and the delivery schedule 

We will forward you all the order confirmations from the bike store and the information about the delivery schedule. Many online stores share a tracking code for the order, which we will deliver to you. 

Delivery delays in online orders

There have been some delays in the deliveries from online stores. Please note, that the delivery schedule given by the online store is always an estimate and can change after placing the order. 

3. Confirm the delivery 

After receiving the bike, immediately check that the bike matches the order, and all the accessories are included in the package. Confirm the delivery (the confirmation link has been sent to youre-mail) if the order is as agreed. Remember to fill in the serial number (you can find this on the bike frame) if it is not filled already. If there is a fault or something is missing in the delivery contact us immediately at info@gobybike.fi. Remember to confirm the delivery in order to use your employee bike and to ensure that e.g. the insurance is in use.