When do I get my employee bike?
1. Ordering a bike from a Finnish bike store
We will give the bike store permission to hand over the bike after the lease agreement has been signed both by you and your employer. Processing the lease contract takes usually 2-5 work days after we have received your order from the bike store.
You will get an email from GoByBike after the lease agreement has been signed and the bike store has permission to hand over your bike. After this, you can contact the bike store and agree on the delivery schedule.
Some bike stores require that the payment has been made before handing over the bike. We will pay the bill always as soon as possible, but the process usually takes at least one week.
You can always ask your bike store about their policies about delivering the employee bike.
2. Ordering a bike online
We will pay the order after the lease agreement has been signed both by you and your employer. Processing the lease contract takes usually 2-5 work days after we have received your order.
Online orders will be delivered according to the delivery terms of the bike store. We will inform you about the order if anything comes up. Many online stores send a link with a tracking code for the order, which we will deliver to you.
Delivery delays in online orders
There have been significant delays in the deliveries from multiple online stores. Please note, that the delivery schedule given by the online store is always an estimate and it can change after placing the order.